• Your Website Needs 4 Types of Content

    What is the main advantage that high street retailers have over online marketers? Their customers can feel, touch and see their products and they can chat to someone about them there and then. In contrast, when you rely on your website your customers only have your written content to go by and no one to […]

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  • Warning: Testimonials Can Harm Your Business

    On the face of it, testimonials have always been good for business. Potential new customers seek them out for reassurance. Reading what others have said gives them a good idea about the levels of quality and customer service they can expect to receive. But sometimes testimonials can do more harm than good. Harmful testimonials You’ve […]

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  • How to Spot an Unnatural Link

      Google is cracking down on dodgy links. Sites are being penalised left, right and centre so it’s vital you know what constitutes an unnatural link to make sure you don’t fall foul of Google’s wrath. An unnatural link (in simple terms) is a link that only exists to manipulate the page rank or search […]

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  • Are you doing it Better Than the Big Boys?

    What am I talking about? Customer service. I’ve often said that customer service is the one area a small business like yours can out-do the larger competition. According to a recent article in The Drum, two thirds of the public (68%) have had poor phone experiences with big brands and 36% said this would definitely […]

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  • How to Improve Your Blogging

      How can you get better at blogging? Practice. You won’t be a success over night because you have to build an audience, find your own blogging personality and spend time testing different approaches until you find the one that suits your audience. Sound hopeless? It’s not. Here are 7 simple things you can do […]

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  • The Rise of The Selfie [Infographic]

    The Selfie is fast becoming a popular form of marketing for companies. What began as a harmless bit of fun, taking a snap shot of yourself in an interesting (or not so interesting) place, has turned into something exploited by celebrities to grab a few extra headlines and now, something that’s being adopted by businesses […]

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  • The 2 Best Ways to Ruin Your Email Marketing Campaign

    Are there any tricks to email marketing? In a word, no. Of course, great copy, design and images will all help your email get opened, read and actioned, but there are no ‘tricks’ to success. The only way to get results is to avoid dodgy practices. How to lose subscribers If you want to lose […]

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  • What Makes a Website Successful?

      Yes, being a copywriter I’m slightly biased on this one and, if pushed, would have to say it’s the copy on your website, but that’s not what this post is about. That’s right, I’m not going to talk about copywriting. The one thing that makes a website successful is the one thing that’s constantly […]

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  • How Video Will Get Your Business Noticed

    The best marketing strategy your business can have is a varied one. Just publishing high quality content, although important, isn’t enough. Your customers are all very different (even though they face common issues which bring them to you) and like to receive information in different ways. That’s why the content you produce should be in […]

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  • Creating Powerful Press Releases [Infographic]

    How good are you at telling the world about your achievements? Press releases seem to be dying. Few companies use them to their full potential. Regardless of whether you want to use them on line or off, they can generate a huge amount of interest in your company and don’t have to cost the earth […]

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